Ground Handling Airline Operations:

Sonoma Jet Center offers top-quality ground handling services for commercial airlines at the Charles M. Schulz - Sonoma County Airport and other airports in the Pacific Coast region. 

What sets us apart is our dedication to safety, service, flexibility, and efficiency. We accomplish this by having a well-trained staff that adapts to our customer's needs. We also use a customized approach for every station to ensure the satisfaction of all parties. Finally, we create and mantain great relations with TSA, airport management, and the community. 

Our management team has over 45 years of experience and includes veterans of multiple major and national airlines including: United, Northwest, Frontier, and Skywest. Our capabilities range from opening a commerical airline station to the revitalizing of an underperforming station.

We offer competitive and customizable pricing packages on our ground handling services based on each client's needs. Company resume and additinal information available on request.

Services include:

  • Customer Service: Our mindset is to provide VIP level service to every passenger on our flight. We take a proactive approach on all concerns and resolve any issues with urgency. Finally we provide a memorable experience to all passengers.

    • Passenger check-in and ticketing

    • Passenger boarding

    • Baggage services, lost and found
       

  • Ramp Service: Prior to aircraft arrival and departure, the ground crew ensures all preparations are completed and safety requirements are met on the ramp. The crew is trained and qualified according to the carrier's specifications and Sonoma Jet Center's own high standards. The objective is to have a smooth turn from beginning to end. 

    • Aircraft marshalling

    • Aircraft pushback

    • Baggage unloading and loading

    • Aircraft fueling

    • Aircraft On-call maintenance
       

Values:
Safety, Teamwork, Customer, Innovation, Community

Safety: At Sonoma Jet Center (SJC), safety is our #1 concern. We employ our own Safety Management System that facilitates SJC and its emplyees, customers and stakeholders, working together to create a safer, more secure and environmentally responsible culture that protects our customers, employees, the general public and the company's assets. 

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